Shipping information

From My Atelier to Your Door

At Darlene’s Jewelry, every order is special — and I treat it with the care and attention it deserves. Each piece is handcrafted with purpose and precision, and I want it to arrive in your hands just as perfectly as it left my atelier.

Processing Time

Please allow 1–2 business days for me to carefully prepare your order. This includes final quality checks, secure packaging, and fulfillment preparation. Processing times may vary slightly during peak seasons or promotional periods.

Shipping Method & Carriers

Orders are shipped using reliable, trackable shipping services provided by trusted carriers such as USPS, UPS, FedEx, or equivalent international logistics partners, depending on your location and the most efficient delivery route.

All shipments include tracking and are handled with care from dispatch to delivery.

Shipping Time

Once your order has been processed and dispatched, estimated delivery times are:

  • United States: 3–5 business days

  • International orders: Delivery times may vary depending on destination, customs processing, and local carrier handling

Delivery times are estimates and may vary due to carrier conditions, weather, or customs clearance.

Shipping Costs & Freight Information

Free standard shipping is offered on all U.S. orders.

Shipping costs for international orders, if applicable, are calculated at checkout based on destination and carrier rates.

Freight charges cover packaging, handling, and carrier transportation fees. Any applicable customs duties, taxes, or import fees are the responsibility of the customer and are determined by local authorities.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. This allows you to follow your package’s journey from my atelier to your doorstep.

Order Delays

While I do everything possible to ship orders on time, delays may occur due to:

  • High order volumes

  • Peak seasons or holidays

  • Carrier delays or customs inspections

Darlene’s Jewelry is not responsible for delays caused by the shipping carrier once the package has been handed over for delivery.

Need Help?

I’m always here to help. If you have any questions about shipping or your order, please contact support@darlenesjewelry.com and I’ll be happy to assist you.

Thank You

Your support truly means the world to me. Thank you for your patience and for allowing me the time to craft something special just for you. I can’t wait for you to wear it.